Shipping policy
Where we deliver
We deliver to addresses in the United Kingdom. We can't currently deliver to the Channel Islands or outside the UK.
Delivery costs
- Standard delivery: £4.95, or free on orders of £40 or more.
- Two-person delivery: £29.95 for larger items such as mirrors, large lantern sets and olive trees. These items are marked "Two-person delivery" on the product page.
Delivery times
Standard items are usually dispatched within 1–3 working days and sent by tracked courier for next-working-day delivery once dispatched. We'll email you tracking details when your order is on its way.
Two-person delivery items are delivered by a specialist team, who will contact you directly to book a convenient date. Please allow around 2 weeks. The team will bring the item into your room of choice and take the packaging away.
Remote areas
Deliveries to Northern Ireland, the Isle of Man, the Isle of Wight, the Isles of Scilly and the Scottish Highlands and Islands may take a little longer. Two-person delivery items can't be delivered to Northern Ireland, the Isle of Man, the Scottish islands or parts of the Highlands. If you're unsure, please contact us before ordering.
Your parcel
Orders are dispatched directly from our UK warehouse partner, so the sender name on your parcel may not say Regal Home Living. If your order includes several items, they may arrive separately.
Please check your delivery
Please check your items as soon as they arrive and let us know within 48 hours if anything is damaged or missing, with photos if possible, so we can put it right quickly. This doesn't affect your statutory rights.
Any questions? Email us at rhladmin@regalhomeliving.co.uk.